PUTAWAY SUPPORT
Purchase and license activation
1. Before you buy
Putaway Pro is a US$7.99 one-time purchase for up to three personal Macs. Applicable tax is added at checkout. There is no subscription or automatic charge after the trial. Review pricing and Free features and the 14-day refund policy.
Basic organization requires macOS 14 or later. AI requires macOS 26, an Apple Intelligence-compatible Mac and a ready on-device model. Pro does not add AI to unsupported Macs.
2. Find the key in your receipt
Start from the purchase button on Modoodle’s official Putaway page and pay at Lemon Squeezy checkout. Copy the license key in your purchase receipt email. If the email is missing, check spam and the email address used at checkout.
At Lemon Squeezy My Orders, enter your purchase email to receive a secure login link. Open your Putaway Pro order to retrieve the key. See the license-key guide. This key is different from your Mac login password.
3. Activate in Putaway
- Install the official release from the Putaway page in Applications and open it.
- Click the Putaway menu-bar icon and open settings.
- In ‘Putaway Pro’, paste the key in the purchase-email license-key field (‘구매 메일의 라이선스 키’), then choose ‘Activate license’ (‘라이선스 활성화’). An internet connection is required.
- The status ‘Putaway Pro · 일회 구매’ confirms the one-time license. Registration remains after quitting and reopening the app. Current app controls may be displayed in Korean.
‘테스트 라이선스 활성화됨’ means a test license in a test build. Real purchase keys and test keys are separate. If you see that status, check the official release or contact support rather than buying again.
4. Add or replace a Mac
Activate the same key on up to three Macs you personally use. Before replacing or resetting an old Mac, choose ‘Deactivate this Mac’ (‘이 Mac 등록 해제’) in settings to free its registration. This does not delete files. If the old Mac is lost or inaccessible, contact support with your purchase email and order number so we can verify the order and help remove its registration.
Troubleshooting
- Invalid key: confirm it is a Putaway Pro order and copy the whole key without surrounding spaces. A key for another app cannot activate Putaway.
- Activation limit reached: deactivate an old Mac or contact support if you cannot access it.
- Network error: check your connection and choose ‘Check license again’ (‘라이선스 다시 확인’). Existing activations retain Pro during temporary network errors for up to 30 days after the last successful check.
- Activation outcome could not be confirmed: contact support instead of reinstalling or repeatedly retrying. We will check for an existing registration to avoid consuming another slot.
- Purchased but still Free: verify the official release and activate or recheck the key. Refunded or canceled keys cannot provide Pro access.
- Pro active but AI unavailable: check macOS, Apple Intelligence hardware support and model readiness. Repeated payment or activation does not change those requirements.
Contact support
Email kohana.manage@gmail.com with purchase email, order number, app and macOS versions, the error message and steps. Do not send full license keys, card details or personal files. Redact keys and private paths in screenshots. We normally reply within three business days.